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Contact
The community is the main point, and what we value most is meeting new people and training together. Feel free to be informal and simply say hello.
contact@tapistap.com
Be it to connect or whether it’s a question about our community, products, a return request, feedback, we are always happy to connect with you. Our primary contact channel is our e-mail, expect a reply within 24 business hours for most inquiries.
We’re active and responsive on Instagram — both on our brand profile and our personal accounts.
Main Instagram: @tapistap
Team Members:
@effesabatino
@adria_bjj
@sevak_0797
Feel free to reach out via direct message — we’re open to personal connections.
Reasons to Contact Us:
– Product questions or recommendations.
– Order tracking or shipping updates.
– Returns and exchanges.
– Wholesale and gym partnerships.
– Custom product inquiries.
– Media, sponsorships, or collaborations.
– Feedback, suggestions, or simply sharing your story with us.
Business Hours:
Monday to Friday — 9:00 to 18:00 (CET)
Orders placed outside of business hours will be processed the next working day.
Response Times:
Email: Usually within 24 business hours.
Instagram DMs: Often faster, depending on availability.
Important Notes:
For returns and exchanges, please include your order number in the subject line or message. For Marcus Aurelius Test inquiries, contact us via email to ensure a timely reply. If your question is urgent regarding shipping changes, please use both email and Instagram DM to ensure we see it quickly.