Frequently Asked Quetions

What is Tap is Tap?

Tap is Tap was born from the union of three people with different backgrounds and nationalities who met at the same gym during difficult times in their lives. What unites us is the most important fight: the one we have with ourselves. Our garments are not just sports gear — they’re symbols of introspection, self-mastery, and community.

What’s your slogan?

What’s your slogan?
The Floor is Yours — A reminder that the mat, your journey, and your inner battle belong to you.

What’s your philosophy?

Our philosophy is rooted in stoicism, self-confrontation, gratitude, humility, and community. We create products that embody these values and aim to connect with customers who share this path.

What kind of products do you sell?

What kind of products do you sell?

– Ludus Collection: Competition rashguards (official BJJ rank colors).

– Ethos Collection: Three stoicism-inspired designs — Memento Mori, Amor Fati, and Tempus Fugit.

– Marcus Aurelius: Our flagship product (rashguard + shorts).

– LABS: Experimental category for out-of-the-box designs, limited editions, basic tees, hoodies, and collaborations.

– Accessories: Towels, shakers, and more to come.

What is LABS?

LABS is our creative lab — a space where we test new designs, experiment with products outside our core line, and launch special editions. It’s where we play and explore without compromising the main identity of the brand.

What’s your return policy?

We offer a no-questions-asked 30-day return guarantee from the day you receive your order. If the product is in the same condition as you received it — unused, with original packaging and tags — we’ll refund you with no additional charges.

Can I exchange a product?

Yes. We apply the exact same conditions as for returns: 14 days, no additional charges, and the item must be in its original condition.

Which countries do you ship to?

We ship worldwide, but Spain and Portugal have faster and cheaper delivery due to our current headquarters.

How much is shipping?

Spain & Portugal:
– 1 product: €5
– 2 products: Free shipping
– 3+ products: Free shipping + free gym towel.

International:
– €15 / $15 flat rate, no matter how many items you buy.

How long does shipping take?

– Spain & Portugal: 48 business hours.
– Rest of the world: Up to 72 business hours.

Delivery times may vary due to customs or courier delays, but we work hard to get your order to you as fast as possible.

Can I track my order?

Yes — you’ll receive a tracking number by email once your order ships.

What is Marcus Aurelius?

It’s our flagship set: a rashguard + shorts inspired by the teachings and reflections of Marcus Aurelius.

Why do I have to take a test to buy Marcus Aurelius?

We want to ensure that those who purchase it share the philosophy it represents and don’t see it as “just sportswear.” The two-question test helps us confirm that you understand and value the meaning behind the product.

How does the test work?

You’ll need to create an account on our website. You’ll answer two short questions related to the product’s philosophy. Once approved, you’ll be able to purchase it.

There are no “right” or “wrong” answers in the traditional sense — we’re looking for honesty and alignment with our values

What payment methods do you accept?

We accept credit/debit cards, PayPal, bank transfers, and other options depending on your country.

Are payments secure?

Yes. We use encrypted payment gateways and never store your financial information.

How can I contact you?

You can email us at contact@tapistap.com or send us a direct message on our official social media channels.

How fast do you reply?

We answer most inquiries within 24 business hours.

Do you sell to gyms or wholesale?

Yes — we offer special conditions for clubs, gyms, and academies. Email us with your proposal.

Do you do custom products?

In LABS we occasionally create custom designs for competitors or special events. Contact us for details.

How do I choose my size?

Each product includes a detailed size guide. If you’re unsure, reach out and we’ll help you choose.